Commercial and Industrial
What is Commercial and Industrial
Commercial and industrial, or ‘C&I’, customers tend to be large or medium volume users, and form the largest electricity consumer group. Industry accounts for 34 per cent of total electricity consumption and large users account for almost half of this.
The commercial sector accounts for some 26 per cent of total electricity consumption, including but not limited to financial services, commercial building services, construction and retail services, as well as public services and agriculture.
C&I customers are characterized by large electricity usage, generally more than 100 MWh per year. The contracts for such customers are typically very different to those for residential or SME customers and the ‘retail’ contribution to the bill is typically relatively small.
There is also a large amount of variability across C&I customers in the scale of their usage, meaning that there is no ‘typical’ C&I customer.